• Written Content Creation Skills: repurposing B2B video podcasts into emails, blogs, captions for social; meetings notes, recaps summaries,
• Asana Project Management and task management and follow-ups & drive urgency across teams
• Excellent Communication & critical thinking skills (can read listen and rewrite can listen learn, summarize and organize thoughts)
• EA skills: email triage & drafting responding to clients, calendar & appt setting

General Manager job description include: Overseeing daily business operations, Training low-level managers and staff, researching and identifying growth opportunities and Generating reports and giving presentations Improving overall sales revenue and net profit. Business process automation .

• Develop budget
• Develop operational plans to support achievement of organisational and business function strategies
• Evaluate technologies and processes to improve operational performance
• Direct management of crisis situations
• Evaluate business unit's financial performance
• Drive enterprise resource planning system
• Conduct functional analysis for the organisation
• Strategise workforce for service excellence
• Drive branding and communication for service excellence
• Develop a service recovery framework
• Drive service quality and customer satisfaction
• Evaluate organisation for business excellence
• Drive customer loyalty for service excellence
• Strategise service operations